Title: Zeno – AI-Powered Chatbot
Author: r_mizan
Published: <strong>30 พฤศจิกายน 2025</strong>
Last modified: 24 กุมภาพันธ์ 2026

---

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# Zeno – AI-Powered Chatbot

 By [r_mizan](https://profiles.wordpress.org/r_mizan/)

[Download](https://downloads.wordpress.org/plugin/zeno-chatbot-ai.1.3.2.zip)

 * [Details](https://th.wordpress.org/plugins/zeno-chatbot-ai/#description)
 * [Reviews](https://th.wordpress.org/plugins/zeno-chatbot-ai/#reviews)
 *  [Installation](https://th.wordpress.org/plugins/zeno-chatbot-ai/#installation)
 * [Development](https://th.wordpress.org/plugins/zeno-chatbot-ai/#developers)

 [Support](https://wordpress.org/support/plugin/zeno-chatbot-ai/)

## Description

Zeno Chatbot: Revolutionize Your WordPress Site with AI-Powered Support

### Key Features and Intelligent Learning

**Zeno Chatbot** is an advanced **AI-powered WordPress chatbot plugin**. This innovative
tool empowers you to seamlessly integrate a fully customizable chatbot into your
WordPress site, harnessing the power of cutting-edge **OpenAI (GPT-5 Mini and others)**
or **Google Gemini** models for intelligent, human-like interactions.
 What sets**
Zeno Chatbot** apart is its ability to learn directly from your **WordPress pages,
posts, and uploaded resources**—including images and PDFs. This transforms your 
site’s content into a dynamic, interactive knowledge base, delivering precise, context-
aware responses without any coding required.

 * **24/7 Automated Customer Support**: Provide instant, round-the-clock assistance
   to keep your visitors engaged and satisfied.
 * **User-Friendly Setup**: Secure, intuitive installation from your WordPress dashboard—
   deploy in minutes, no technical expertise needed.
 * **Advanced Monitoring & Analytics**: Track conversations, customer satisfaction,
   and emerging issues via a comprehensive dashboard.
 * **Seamless Email Integration**: Convert chats into trackable email threads for
   effortless follow-up.

### Ideal for Diverse Websites

Whether you’re running a blog, **SaaS tools**, or **eCommerce stores**, **Zeno Chatbot**
excels at handling **FAQs**, offering real-time guidance, and streamlining user 
journeys. It reduces support workload, boosts engagement, and elevates your site’s
overall user experience—all while maintaining your brand’s voice through super customizable
widgets (colors, styles, and visualizations).

### Why Choose Zeno Chatbot?

Built exclusively for the WordPress community, this free plugin (with premium features
on the horizon) ensures fast, accurate, and friendly conversations that feel truly
personalized. Say goodbye to generic bots and hello to a virtual assistant that 
anticipates needs and resolves queries on autopilot.

[Discover Zeno Chatbot today] (https://chatbotwp.ai) and unlock the future of effortless,
AI-driven customer engagement!

### 🚀 Why Use Zeno Chatbot?

 * Reduce your support workload with **instant, 24/7 AI assistance**.
 * Train the chatbot using your **own WordPress content**.
 * Fully **customizable widget** to match your site’s brand.
 * Choose from **OpenAI GPT** or **Google Gemini** for response generation.
 * Secure and easy setup directly from your WordPress dashboard.

### Key Features of Zeno Chatbot

 * **AI-Powered by Leading Models**
    Powered by **OpenAI (GPT-5 Mini and others)**
   or **Google Gemini** for smart, human-like conversations
 * **Trains Directly on Your Content**
    Automatically learns from your **WordPress
   pages, posts, and uploaded resources** including images, and PDF files
 * **100% No-Code Setup**
    Easy installation and configuration directly from your
   WordPress dashboard
 * **Fully Customizable Chat Widget**
    Match your brand with complete control over
   colors, styles, position, avatars, and welcome messages
 * **24/7 Automated Customer Support**
    Instant answers to FAQs, product questions,
   and visitor inquiries anytime
 * **Context-Aware & Accurate Responses**
    Understands your site content deeply 
   for relevant, on-brand replies
 * **Advanced Analytics Dashboard**
    Monitor conversations, track customer satisfaction,
   and identify common issues
 * **Chat-to-Email Integration**
    Seamlessly convert ongoing chats into trackable
   email threads for follow-up
 * **Perfect for Any WordPress Site**
    Ideal for blogs, **SaaS sites**, **eCommerce
   stores**, agencies, and membership sites
 * **Secure & Privacy-Focused**
    No external third-party dependencies that compromise
   your data
 * **Free to Start**
    Core plugin is completely free, with premium features in development
 * **Rich Markdown Responses**
    AI responses display with beautiful formatting including
   headers, lists, code blocks, and links for improved readability

#### 🧠 LLM Integration

 * Choose your preferred AI provider: **OpenAI**, **Google Gemini**, or **Anthropic
   Claude (coming soon)**.
 * Supports advanced models like **GPT-5 Mini**.
 * Store and encrypt your API key securely.
 * Adjust model selection for cost-performance balance.

#### 💬 Customizable Chat Widget

 * Enable or disable floating widget visibility.
 * Add custom **agent name, avatar, and chat design**.
 * Personalize colors (header, send button, chat bubbles).
 * Works seamlessly with any WordPress theme.

#### ⚙️ General & System Settings

 * Define your chatbot’s **tone, behavior, and system prompts**.
 * Customize fallback or error messages.
 * Manage all settings through an elegant, modern UI.

#### 📧 Email Notifications

 * Configure outbound email settings for chat transcripts and alerts.
 * Set **From Name**, **From Email**, and **Reply-To** fields.
 * Compatible with WordPress mail and SMTP plugins.

#### 📚 Knowledge Base Integration

 * Train the chatbot with internal content (Pages, Posts).
 * **Upload resources** – Add images and PDF files from your Media Library.
 * Option to rebuild or clear your content index anytime.
 * Enable **automatic updates** when content changes.
 * Files up to 15MB supported with automatic format detection.

#### 📊 Smart Dashboard & Analytics

 * Monitor total conversations, response time, and user satisfaction.
 * View chat performance analytics over the last 14 days.
 * Quick insights to measure and improve engagement.

#### 🧩 Built-in Help & Guide

 * Learn setup and usage directly inside the plugin:
 * Why Zeno Chatbot
 * How to Use
 * Setting up LLM & API Key
 * Options at a Glance
 * Credits

**Alternative to:**

 * [MXChat](https://chatbotwp.ai/WP-Chatbot-Comparison/Zeno-Chatbot-vs-MxChat-Which-WordPress-AI-Chatbot-Is-Right-for-You)
 * [AYS ChatGPT Assistant](https://chatbotwp.ai/WP-Chatbot-Comparison/Zeno-Chatbot-vs-AYS-ChatGPT-Assistant-Which-One-Should-You-Choose)
 * [Geekybot](https://chatbotwp.ai/WP-Chatbot-Comparison/Zeno-Chatbot-vs-GeekyBot-Which-AI-Chatbot-Is-Better-for-Your-WordPress-Site)
 * [Hyve](https://chatbotwp.ai/WP-Chatbot-Comparison/Zeno-Chatbot-vs-Hyve-Lite-Which-WordPress-AI-Chatbot-Is-Right-for-You-in-2025)
 * [WPBot](https://chatbotwp.ai/WP-Chatbot-Comparison/Zeno-Chatbot-vs-WPBot-Which-WordPress-AI-Chatbot-Should-You-Choose-in-2025)

### 1.3.2 (February 24, 2026)

Bug Fixes:
 * Prevented Action Scheduler database table-missing errors during scheduler
boot by skipping Action Scheduler queries until its tables exist * Hardened recurring
scheduler self-healing by using Action Scheduler’s ensure-recurring hook when supported
and best-effort activation seeding for maintenance/cleanup jobs * Fixed scheduler
boot re-entrancy that could recurse into cleanup scheduling and exhaust memory when
Action Scheduler was already initialized

### 1.3.0 (February 17, 2026)

New Features:
 * Internal Content expansion: added dedicated Sitemap, Product Index,
and Knowledge Notes data sources in settings * Sitemap indexing workflow: auto/manual
source selection, chunked processing, progress modal, and completion summary * Product
indexing workflow: field-selectable WooCommerce indexing with chunked processing
and dedicated product JSON output * Conversation lifecycle controls: added dedicated
Conversation Settings panel with auto-close and auto-summary options * Conversation
summaries: added summary status/actions in conversation details with retry/regenerate
support

Improvements:
 * Unified Internal Content overview loading into a single API payload*
Migrated indexing workflows to service-driven architecture with contract-locked 
response adapters * Added transparent derived-text cache invalidation hooks across
indexed knowledge sources * Added consistency checks for scheduler usage, indexing
contracts, and critical security invariants

Bug Fixes:
 * Fixed invalid REST handler mapping for conversation status/reply endpoints*
Fixed markdown heading rendering in Knowledge Notes preview * Fixed class loading
regressions by enforcing Composer autoload flow and authoritative dump workflow *
Fixed summary generation transcript grounding to improve summary quality

Security:
 * Strengthened chat session integrity with signed session payload verification*
Hardened public markdown rendering with strict sanitization and safe link protocol
enforcement * Reduced public error leakage by returning generic client-facing error
responses * Enforced scoped chat/history rate limiting and improved abuse controls*
Added same-site sitemap traversal enforcement for root and nested sitemap URLs

### Roadmap

### v1.4.0 – Enhanced Analytics & Insights

 * Vector-based semantic search
 * Sentiment and intent analysis
 * Conversion tracking and popular topic dashboard
 * Real-time analytics and report export (CSV, PDF)

### v1.5.0 – Multilingual Support & Localization

 * Auto-detect and respond in the visitor’s language
 * Support for 50+ languages including RTL (Right-to-Left)
 * Custom translations for widget UI
 * Language-specific AI model selection

### v1.6.0 – Advanced Document Processing

 * Content priority and relevance scoring
 * TXT file support
 * Automatic document summarization

### Troubleshooting

If your chatbot shows:

> “I apologize, but I encountered an issue processing your request.”

Please check the following:
 1. Ensure a valid **OpenAI API key** is entered. 2.
Verify your **Data Source** is indexed. 3. Review **System Prompts** for formatting
errors. 4. Try rebuilding the index and saving settings again.

If the issue persists, please contact our support team.

### License

This plugin is licensed under the **GPL-2.0+** license.
 You are free to modify,
extend, and redistribute under the same terms.

## Screenshots

 * [[
 * Dashboard Overview – Monitor total conversations, performance, and satisfaction
   score.
 * [[
 * LLM Settings – Choose your preferred AI model and securely add your API key.
 * [[
 * Chat Settings – Customize the widget design, colors, and agent details.
 * [[
 * Email Settings – Configure outgoing emails and notifications.
 * [[
 * Data Source Settings – Index pages and posts for chatbot training.

## Installation

 1. **Upload Plugin** – Upload the `zeno-chatbot.zip` file via _Plugins  Add New  Upload
    Plugin_. Or search **“Zeno Chatbot”** in the WordPress Plugin Directory.
 2. **Activate** – Click **Activate** after installation.
 3. **Set Up AI Provider** – Go to _Settings  LLM Settings_. – Choose **OpenAI** or**
    Google Gemini**. – Enter your **API Key** and select your model.
 4. **Configure Data Source** – Go to _Settings  Data Source_. – Select **Pages** and**
    Posts** to train your chatbot. – Click **Rebuild Index** to start indexing. – Optionally,
    upload images or PDFs in the **Resources** tab.
 5. **Customize Chat Widget** – Adjust agent name, avatar, and colors under _Chat Settings_.–
    Ensure **Floating Chat Widget** is enabled.
 6. **Save Settings** – Save changes and test your chatbot live.
 7. Resources Upload – Upload images and PDFs to enhance chatbot knowledge.

## FAQ

### What LLMs does Zeno Chatbot support?

Zeno supports OpenAI or Google Gemini LLMs to generate responses. Your API keys 
are encrypted and securely stored.

### Can I train the chatbot using my own WordPress content?

Yes. Zeno Chatbot can use your WordPress **posts and pages** as a knowledge base
to answer questions contextually.

### Is it compatible with all WordPress themes?

Yes. The chatbot widget is lightweight and works seamlessly with any modern theme.

### Can I customize the chatbot design?

Absolutely. You can edit the chat header color, bubble color, button color, agent
name, avatar, and background.

### Can I see what visitors are asking and how the bot is performing?

Definitely. A built-in analytics dashboard shows conversation history, satisfaction
ratings, most-asked questions, and unresolved topics

### What file types can I upload as resources?

You can upload images (JPG, PNG, GIF, WebP) and PDF files up to 15MB each. These
files are processed and made available as context for your AI chatbot.

### Does the chatbot support markdown in responses?

Yes! AI responses now render with rich formatting including headers, bullet lists,
numbered lists, code blocks, bold, italic, and clickable links.

## Reviews

![](https://secure.gravatar.com/avatar/385bae63471681469e9dd8a927a0ab255df21f0fd87871babd3f2d7c68f1e949?
s=60&d=retro&r=g)

### 󠀁[Great AI Chatbot for WordPress](https://wordpress.org/support/topic/great-ai-chatbot-for-wordpress/)󠁿

 [Istiak Rayhan](https://profiles.wordpress.org/istiakrayhan/) 4 มีนาคม 2026

It’s a simple and effective way to add an AI-powered assistant to a WordPress site.
It can learn from your site’s content and answer visitor questions automatically,
which is great for support and engagement. Setup is straightforward, and the chatbot
works smoothly once connected to an AI provider.

![](https://secure.gravatar.com/avatar/3f06e3f7495557da17d505ae18432c0593be45c1c5c813fcfa08688e29b471b9?
s=60&d=retro&r=g)

### 󠀁[Smart & Lightning Fast!](https://wordpress.org/support/topic/smart-lightning-fast/)󠁿

 [dipok022](https://profiles.wordpress.org/dipok022/) 1 มีนาคม 2026

Zeno delivers instant, accurate responses and feels incredibly natural. It has improved
our customer engagement dramatically.

![](https://secure.gravatar.com/avatar/ae2b27adede38bf80f663446d7474ddcb8df03c26bde231cbc4c42dbc7d81552?
s=60&d=retro&r=g)

### 󠀁[Great UX!](https://wordpress.org/support/topic/great-ux-7/)󠁿

 [Uthsob Chakraborty](https://profiles.wordpress.org/uthsob/) 27 กุมภาพันธ์ 2026

Streamlining experience, good user experience for admin and user.

![](https://secure.gravatar.com/avatar/9bd46499a193fa2328c16cb20e4f3790221ead86be8078e3fb899b5606211af8?
s=60&d=retro&r=g)

### 󠀁[Smooth Setup & Good UI](https://wordpress.org/support/topic/smooth-setup-good-ui/)󠁿

 [Abdul Momin Sakib](https://profiles.wordpress.org/abdulmominsakib/) 5 ธันวาคม 
2025

I’ve really enjoyed using Zeno Chatbot on my site. It’s simple to install, customizable,
and the AI handles visitor questions smoothly. The responses feel natural, and the
widget blends perfectly with my site’s design. Great plugin for anyone wanting to
upgrade their user experience.

 [ Read all 4 reviews ](https://wordpress.org/support/plugin/zeno-chatbot-ai/reviews/)

## Contributors & Developers

“Zeno – AI-Powered Chatbot” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ r_mizan ](https://profiles.wordpress.org/r_mizan/)
 *   [ Arcith ](https://profiles.wordpress.org/arcith/)

[Translate “Zeno – AI-Powered Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/zeno-chatbot-ai)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/zeno-chatbot-ai/), 
check out the [SVN repository](https://plugins.svn.wordpress.org/zeno-chatbot-ai/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/zeno-chatbot-ai/)
by [RSS](https://plugins.trac.wordpress.org/log/zeno-chatbot-ai/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0 (Date: December 1, 2025)

 * Initial Launch

#### 1.1.0 (Date: December 25, 2025)

 * Added Saved Replies feature
 * Added Semantic Matching Algorithm for Saved Replies
 * Added Advanced Analytics Dashboard for Saved Replies
 * Added Language Support
 * Fixed Gemini API Empty Response

#### 1.2.0 (Date: January 25, 2026)

**🆕 New Features**

 * **File Resource Upload** – Upload images (JPG, PNG, GIF, WebP) and PDFs directly
   from the WordPress Media Library to provide additional context to your AI chatbot
 * **Markdown Response Rendering** – AI responses now display with rich formatting
   including headers, lists, code blocks, bold, italic, and links for better readability
 * **Enhanced Dashboard Analytics** – Redesigned dashboard with improved conversation
   metrics, performance insights, and visual charts
 * **Timezone-Aware Date Display** – All dates in the admin panel now respect your
   WordPress timezone settings

**🔧 Improvements**

 * Improved loading states across all settings pages for better user feedback
 * Unified prompt building logic for more consistent AI responses
 * Better resource formatting when sending context to AI providers
 * Optimized internal content indexing with improved date handling
 * Settings page navigation no longer causes unnecessary re-renders
 * Cleaner, more maintainable codebase with reduced technical debt

**🐛 Bug Fixes**

 * Fixed settings page re-rendering issue that caused UI flickering
 * Fixed date display inconsistencies in Internal Content tab
 * Improved error handling for AI provider responses

**🔒 Security**

 * Added DOMPurify for HTML sanitization in markdown rendering to prevent XSS attacks
 * Removed legacy code and unused dependencies for a smaller attack surface

## Meta

 *  Version **1.3.2**
 *  Last updated **2 เดือน ago**
 *  Active installations **70+**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **6.9.4**
 *  PHP version ** 8.0 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/zeno-chatbot-ai/)
 * Tags
 * [ai assistant](https://th.wordpress.org/plugins/tags/ai-assistant/)[AI Chatbot](https://th.wordpress.org/plugins/tags/ai-chatbot/)
   [chatbot](https://th.wordpress.org/plugins/tags/chatbot/)[customer support](https://th.wordpress.org/plugins/tags/customer-support/)
   [support bot](https://th.wordpress.org/plugins/tags/support-bot/)
 *  [Advanced View](https://th.wordpress.org/plugins/zeno-chatbot-ai/advanced/)

## Ratings

 5 out of 5 stars.

 *  [  4 5-star reviews     ](https://wordpress.org/support/plugin/zeno-chatbot-ai/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/zeno-chatbot-ai/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/zeno-chatbot-ai/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/zeno-chatbot-ai/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/zeno-chatbot-ai/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/zeno-chatbot-ai/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/zeno-chatbot-ai/reviews/)

## Contributors

 *   [ r_mizan ](https://profiles.wordpress.org/r_mizan/)
 *   [ Arcith ](https://profiles.wordpress.org/arcith/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/zeno-chatbot-ai/)