WPiko AI Chatbot – WordPress Chat Assistant with OpenAI

Description

WPiko AI Chatbot seamlessly integrates OpenAI’s powerful language models into your WordPress website, offering an intelligent and highly customizable chat interface to enhance user interactions and provide automated support. Built with OpenAI’s latest Responses API for optimal performance and efficiency.

Features:

• Advanced Responses API Integration – Utilizes OpenAI’s latest Responses API for fast, efficient conversation flows
• Comprehensive AI Configuration – Fine-tune your chatbot’s behavior with tone selection, specialized instructions, and support for the latest AI models (GPT-4.1, GPT-5 series)
• Flexible Deployment Options – Choose between a floating chat window or embed the chatbot directly into pages with shortcodes
• Pre-made Questions – Set up quick response buttons for common queries
• Extensive Customization – Match your website’s design with custom colors and responsive layouts
• Secure Implementation – Encrypted API key storage and secure data handling
• File Management – Upload and manage files for your AI assistant’s knowledge base
• Basic Conversation Management – View and manage chat interactions
• Admin Conversation Export – Download individual conversations from admin panel with translation support
• Sound Notifications – Audio feedback for chat interactions
• User Transcript Downloads – Allow users to export their chat history from the chatbot interface
• Error Message Customization – Customize user-facing error notifications
• Page Exclusion System – Control where the chatbot appears on your site

Additional features available with WPiko Chatbot Pro:

• Advanced Analytics & Reporting – Detailed metrics, user location tracking, device statistics, and interactive graphs
• Email Capture System – Collect user contact information for lead generation
• Enhanced WooCommerce Integration – Product card displays and customizable product presentations
• Website Content Scanning – Train your chatbot on your website content
• Q&A Builder – Create custom knowledge base for your chatbot
• Advanced Conversation Management – Comprehensive user information, AI-powered text enhancement, and automated cleanup
• Contact Form Integration – Enable contact forms with file attachments and reCAPTCHA protection

Whether you’re looking to provide instant customer support, enhance user engagement, or streamline your sales process, WPiko Chatbot delivers a powerful and customizable solution.

Additional Information

WPiko Chatbot Pro

Enhanced Analytics & Reporting
* Detailed message activity graphs with interactive tooltips
* User location tracking and geographical insights
* Device usage statistics and distribution
* Custom date range analysis
* Peak activity hour tracking
* Conversation length distribution analytics

Email Capture & User Interaction
* Email capture system for lead generation
* Enhanced user contact capabilities with image attachments
* AI-powered text enhancement for responses

WooCommerce Integration
* Product card display in chat conversations
* Customizable product information presentation
* Product synchronization capabilities
* Order synchronization

Advanced Content Management
* Website content scanning for training
* Q&A builder for custom knowledge base
* Automated conversation cleanup with configurable retention periods

Contact Form & Communication
* Enable contact form in chatbot menu
* Allow file attachments (up to 3 images)
* Customizable dropdown options
* reCAPTCHA integration for spam prevention

Advanced Conversation Management
* Detailed user information display including location and device data
* Comprehensive conversation history with filtering
* Bulk email export capabilities
* AI-powered response enhancement tools

For more information, visit WPiko Chatbot.

External Services

This plugin relies on third-party external services to provide its functionality. Below is detailed information about each service used:

OpenAI API
* What it is: OpenAI’s API service that provides access to advanced AI language models and assistants.
* What it’s used for: This service powers the core chatbot functionality, including generating responses, managing conversations, creating and updating AI assistants, handling file uploads for knowledge base, and managing vector stores for file search capabilities.
* What data is sent: User messages/questions, chatbot configuration settings (name, instructions, model selection), uploaded files for the knowledge base, conversation context, and API authentication tokens.
* When data is sent: Every time a user interacts with the chatbot, when configuring the AI assistant, when uploading files to the knowledge base, and when administrators test the API connection.
* Service provider: OpenAI
* Terms of Service: https://openai.com/terms/
* Privacy Policy: https://openai.com/privacy/

IP-API.com Location Service
* What it is: A geolocation service that provides location information based on IP addresses.
* What it’s used for: To determine the approximate geographical location of website visitors for analytics and conversation tracking purposes (available in Pro version).
* What data is sent: The visitor’s IP address only.
* When data is sent: When a user starts a conversation with the chatbot (only if analytics features are enabled).
* Service provider: IP-API.com
* Terms of Service: https://ip-api.com/docs/legal
* Privacy Policy: https://ip-api.com/docs/legal

Important Notes:
* The OpenAI API requires you to provide your own API key, which you obtain directly from OpenAI.
* All communication with external services is conducted over secure HTTPS connections.
* No personal data is stored or transmitted without user interaction with the chatbot.
* You can disable location tracking by not enabling analytics features.
* Users’ conversations and any uploaded files are processed according to OpenAI’s data usage policies.