Title: MxChat &#8211; AI Chatbot &amp; Content Generation for WordPress
Author: MxChat
Published: <strong>10 สิงหาคม 2024</strong>
Last modified: 8 สิงหาคม 2026

---

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# MxChat – AI Chatbot & Content Generation for WordPress

 By [MxChat](https://profiles.wordpress.org/mxchat/)

[Download](https://downloads.wordpress.org/plugin/mxchat-basic.3.2.18.zip)

 * [Details](https://th.wordpress.org/plugins/mxchat-basic/#description)
 * [Reviews](https://th.wordpress.org/plugins/mxchat-basic/#reviews)
 *  [Installation](https://th.wordpress.org/plugins/mxchat-basic/#installation)
 * [Development](https://th.wordpress.org/plugins/mxchat-basic/#developers)

 [Support](https://wordpress.org/support/plugin/mxchat-basic/)

## Description

**MxChat is the most powerful free AI chatbot and content generation plugin for 
WordPress** — connecting your website to ChatGPT, Claude, Gemini, Grok, DeepSeek,
and 100+ AI models through a single, easy-to-use interface. Train your AI chatbot
on your website content, WooCommerce products, PDFs, YouTube videos, and more using
advanced RAG (Retrieval-Augmented Generation) technology. Now with a built-in AI
Content Generator to create full blog posts and landing pages complete with images,
SEO metadata, and inline AI editing.

[Documentation](https://mxchat.ai/documentation/) | [Demo Videos](https://www.youtube.com/@MxChat/videos)

### Why Choose MxChat as Your WordPress AI Chatbot?

✅ **6 Major AI Providers in One Plugin**: OpenRouter, OpenAI GPT, Claude, Gemini,
xAI Grok, and DeepSeek – switch between 100+ models instantly
 ✅ **Train on Your
Website Data**: Advanced RAG technology learns from sitemaps, PDFs, URLs, YouTube
videos, or manual input for ultra-relevant responses ✅ **Live Agent Handoff via
Slack**: Seamlessly escalate from AI to human support when customers need personal
assistance ✅ **Real-Time Debug Panel**: See exactly what your chatbot retrieves
and triggers with our admin testing interface ✅ **Boost Sales with WooCommerce**:
Product cards, cart management, and AI-powered shopping assistance ✅ **AI Content
Generator**: Create full blog posts and landing pages with AI-generated images, 
SEO metadata, and real-time preview editing ✅ **Extensive Add-On Ecosystem**: Forms,
moderation, recommendations, theme customization, and more

🎬 [Quick Setup with MxChat](https://www.youtube.com/watch?v=3BqoiyWaQiM) – Learn
how to quickly setup and understand how your chatbot works

### 📦 Optional Premium Add-Ons

Extend the free plugin with these optional premium features:

 * [MCP Server Add-On](https://mxchat.ai/add-ons/mxchat-mcp/) – Turn your MxChat
   install into a Model Context Protocol server so Claude, ChatGPT, and Claude Code
   list transcripts, push knowledge, and inspect bots natively — JSON-RPC 2.0 + 
   OAuth + bearer auth, no per-message fees
 * [Advanced Content Editor Add-On](https://mxchat.ai/add-ons/mxchat-advanced-content/)–
   Smart internal linking, AI image management, readability analysis, Google Search
   Console integration, advanced SEO optimization, and 30-day AI Content Calendar
   for automated blog scheduling
 * [WooCommerce Add-On](https://mxchat.ai/add-ons/mxchat-woo/) – AI-powered shopping
   assistance with product-aware conversations, native product cards with images
   and pricing, upselling and recommendations, order inquiry handling, cart management,
   and real-time inventory awareness
 * [Forms Add-On](https://mxchat.ai/add-ons/mxchat-forms/) – Capture leads and data
   with custom in-chat forms
 * [MxChat Anywhere Add-On](https://mxchat.ai/add-ons/mxchat-embed/) – Deploy your
   chatbot on any website with one script tag — Shopify, Squarespace, Wix, static
   HTML, and more
 * [AI Chatbot Theme Customizer Add-On](https://mxchat.ai/add-ons/mxchat-theme/)–
   Instantly design chatbot themes with natural language using AI
 * [Multi-Bot Add-On](https://mxchat.ai/add-ons/mxchat-multi-bot/) – Run unlimited
   AI chatbots with custom knowledge and personalities
 * [Image Analysis Add-On](https://mxchat.ai/add-ons/mxchat-vision/) – Enable AI-
   powered image analysis and OCR inside chats

👉 [Visit our website to view all add-ons](https://mxchat.ai)

### Core Features That Set MxChat Apart

🟢 **100+ AI Models** – Access ChatGPT, Claude, Gemini, Grok, DeepSeek, and 100+
models from OpenRouter with a single plugin
 🟢 **Lead Management Dashboard** – 
Dedicated Leads tab inside Transcripts shows every captured email and name deduplicated
by lead, with filters, bulk delete, CSV export, and one-click jump to each lead’s
latest conversation 🟢 **Chat Transcripts Dashboard** – Review all conversations,
analyze chat history, track user engagement, and see exactly which knowledge sources
the AI used for each response 🟢 **WooCommerce Product Training** – Train your AI
chatbot on your entire product catalog including descriptions, pricing, SKUs, and
categories for intelligent shopping assistance 🟢 **Live Agent Handoff** – Seamlessly
escalate conversations from AI to human support via Slack when customers need personal
assistance 🟢 **ACF Field Control** – Choose exactly which Advanced Custom Fields
are included in your knowledge base—perfect for excluding private notes or internal
data 🟢 **Advanced Action Recognition** – Trigger Phrases use a smart vector embedding
system to understand user intent and fire lead capture, appointments, redirects,
and custom actions automatically — precise, deterministic control over when each
action runs 🟢 **AI Tools (Function Calling)** – Let the chatbot decide on its own
when to run an enabled action straight from natural language, with no phrases to
set up. Use Trigger Phrases, AI Tools, or both together (function calling needs 
a tool-capable AI model) 🟢 **Document Processing** – Let visitors upload and chat
with PDFs and Word documents directly on your frontend 🟢 **Pinecone Vector Storage**–
Optional lightning-fast knowledge retrieval for large datasets and enterprise-scale
deployments 🟢 **Web Search Integration** – Brave search provides real-time information
beyond your knowledge base 🟢 **AI Content Generator** – Create full blog posts 
and landing pages from a prompt with AI images, SEO metadata, real-time preview,
and inline AI editing via chat 🟢 **Image Generation** – OpenAI GPT Image and Google
Imagen for visual content creation within chat conversations 🟢 **Streaming Responses**–
Real-time response streaming for OpenAI, Claude, Grok, and DeepSeek models for the
fastest possible chat experience 🟢 **REST API** – Bearer-token endpoints to read
transcripts, push knowledge, and bulk-delete sessions — wire MxChat into n8n, Zapier,
analytics dashboards, GDPR workflows, or your own agents

### Choose from 100+ Premium AI Models

Access the world’s most advanced AI models based on your specific needs:

**OpenRouter**: 100+ models from multiple providers with a single API key – including
OpenAI, Anthropic, Google, Meta, Mistral, and more!
 **OpenAI**: GPT-5.5, GPT-5.4,
GPT-5.4 Mini, GPT-5.4 Nano, GPT-5.3 Chat, GPT-5.2, GPT-5.1 Chat Latest, GPT-5.1,
GPT-5, GPT-5 Mini, GPT-5 Nano **Anthropic Claude**: Claude Opus 4.8, Claude Opus
4.7, Claude Opus 4.6, Claude Sonnet 4.6, Claude Opus 4.5, Claude Sonnet 4.5, Claude
Opus 4.1, Claude Haiku 4.5, Claude 4 Opus, Claude 4 Sonnet **X.AI**: **Grok 4.1 
Fast (Reasoning)**, **Grok 4.1 Fast (Non-Reasoning)**, Grok 4, Grok-3, Grok-3 Fast,
Grok-3 Mini, Grok-3 Mini Fast **Google Gemini**: Gemini 3.5 Flash, Gemini 3.1 Pro,
Gemini 3 Flash, Gemini 3.1 Flash-Lite, Gemini 2.5 Pro, Gemini 2.5 Flash, Gemini 
2.5 Flash-Lite **DeepSeek**: DeepSeek V3

### Lead Management Dashboard — Turn Chat Traffic Into a Real Lead List

Every email and name your chatbot captures now lands in one clean, sortable dashboard—
so you can finally see your leads as a list instead of hunting through individual
transcripts.

**What You Get:**

 * **One Row Per Lead** — emails captured across multiple sessions are automatically
   deduplicated, so each lead appears once with a conversation count and a “last
   seen” timestamp
 * **Top Pages Capturing Leads** — instantly see which pages on your site are driving
   the most lead captures; click any page to filter the list to leads from that 
   page only
 * **Powerful Filtering** — search by email or name, filter by date range (24h /
   7d / 30d / 90d / all-time), or filter by status (leads with a conversation vs.
   orphan leads who submitted the form but never chatted)
 * **Orphan Lead Tracking** — visitors who drop their email in the pre-chat form
   but never send a message are surfaced separately so you never lose a captured
   contact
 * **One-Click View Conversation** — jump from any lead straight into their latest
   full conversation in the transcripts viewer
 * **Bulk Delete + CSV Export** — select multiple leads to delete or export in one
   action; CSV export supports email-only or email + name + conversation count +
   last-seen + top page
 * **Clean, Responsive, Native** — works beautifully on desktop, tablet, and phone
   with the same polished dashboard feel as the rest of MxChat
 * **Zero Setup, Zero Migration** — uses your existing chat data, no new database
   tables, no configuration — turn on lead capture and the dashboard just works

**Perfect for** sales teams managing inbound leads, agencies reporting to clients,
and anyone who wants to see the actual ROI of their chatbot at a glance without 
digging through individual conversations.

### AI Content Generator — Create Blog Posts & Landing Pages with AI

MxChat includes a built-in AI Content Generator that lets you create full blog posts
and landing pages directly from your WordPress dashboard — no external tools or 
copy-pasting required.

**How It Works:**

 1. **Describe Your Content** — Enter a topic, title, or detailed prompt and choose
    between a blog post or landing page layout
 2. **AI Generates Everything** — The AI produces fully styled HTML with responsive
    CSS, ready-to-publish content, and optional AI-generated images using OpenAI GPT
    Image, Gemini, or Grok
 3. **Real-Time Preview** — See your content exactly as it will appear on your site
    with a live scaled preview, including desktop and mobile viewport switching
 4. **Edit with AI Chat** — Use the built-in AI chat panel to request changes like “
    make the heading bigger” or “change the background to blue” — the AI updates your
    content in real time
 5. **Publish Instantly** — Content is saved as a native WordPress post or page with
    clean HTML, SEO metadata, and responsive design that works with any theme

**Key Content Generator Features:**

 * Choose from multiple AI models for content generation (GPT-5, Claude, Gemini,
   Grok, and more)
 * AI-generated images placed directly into your content with automatic media library
   uploads
 * SEO title and meta description generation for search engine optimization
 * Built-in SEO analysis with real-time scoring and one-click AI auto-optimization
 * Fullwidth and standard layout options with automatic theme compatibility
 * Content history to revisit and manage previously generated posts
 * Works with popular page builders and themes including Elementor, Bricks, Divi,
   Astra, Kadence, and more
 * Optional [Advanced Content Editor Add-On](https://mxchat.ai/add-ons/mxchat-advanced-content/)
   for Google Search Console analytics, smart internal linking, readability analysis,
   and advanced SEO optimization

### MxChat Anywhere — Deploy Your Chatbot on Any Website

Your WordPress site powers the AI, but your chatbot doesn’t have to live there. 
The [MxChat Anywhere Add-On](https://mxchat.ai/add-ons/mxchat-embed/) lets you deploy
your fully configured chatbot on any website with a single script tag — Shopify,
Squarespace, Wix, static HTML, SaaS apps, documentation sites, or anything with 
an HTML page.

**Key Features:**

 * One script tag to add your chatbot to any site — no coding or framework required
 * Full style isolation via Shadow DOM so host page CSS never breaks your chatbot
 * All your MxChat settings carry over automatically — colors, themes, quick questions,
   email collection, streaming, and more
 * Multi-bot support lets you deploy different chatbot configurations on different
   sites
 * Secure domain whitelisting and API key authentication prevent unauthorized usage
 * Lightweight vanilla JS widget with zero dependencies — no jQuery needed on the
   target site

**Ideal for** SaaS products with a WordPress blog but a separate web app, e-commerce
brands on Shopify, documentation sites, or any business that needs their chatbot
beyond WordPress.

### 📱 Mobile-Friendly & Fully Customizable

MxChat’s chatbot widget adapts seamlessly to all devices — desktop, tablet, or mobile.
Customize colors, greetings, and placement to match your brand and provide a smooth
experience across your entire website.

### 🔐 Reliable, Fast, Secure

MxChat is optimized for performance and security. Your AI chatbot runs smoothly,
loads fast, and protects your customer data with enterprise-grade security measures.

### 🌟 What Makes MxChat the Best AI Chatbot for WordPress?

 * Used by hundreds of WordPress websites worldwide
 * 5-star average rating from satisfied customers
 * Native WordPress integration – no external dependencies
 * Setup in under 2 minutes with simple API key configuration

### 🆓 Start with MxChat’s Powerful Free Plan

MxChat offers a fully functional free plan that includes everything you need to 
get started with AI chatbot and customer support. With no credit card required, 
you can:

 * Access all AI models from 6 major providers
 * AI Content Generator for blog posts and landing pages with SEO scoring and AI
   auto-optimization
 * Train chatbot on unlimited website content
 * Loops email capture for lead generation
 * Web search and image generation capabilities
 * Real-time admin debug panel
 * Chat transcript review and export
 * RAG support & contextual awareness

Whether you’re running a small business or launching a new online store, MxChat’s
free plan gives you the tools to offer intelligent customer support and grow your
business — without paying a cent.

### Developer Hooks & Filters

MxChat provides WordPress filter hooks so developers can extend and customize chatbot
behavior without modifying core plugin files. [View full documentation with code examples](https://mxchat.ai/mxchat-developer-hooks-filters/).

#### mxchat_before_process_post

Runs during knowledge base indexing and lets you modify a post’s data before MxChat
processes it. Use this to include custom field data (e.g. product specifications
or ACF fields), strip internal content you don’t want the chatbot to learn, or transform
posts based on bot ID. Receives the WP_Post object and the bot ID.

#### mxchat_system_instructions

Dynamically modify the system prompt before every AI response. Use this to inject
live data such as business hours, inventory status, or user-specific context into
the prompt at runtime. Receives the instructions text, bot ID, and session ID. MxChat
also supports WordPress shortcodes directly in the system prompt field — any registered
shortcodes are automatically expanded before being sent to the AI.

### ✅ Get Started with MxChat AI Chatbot Today

Installing MxChat for WordPress takes just a few clicks. Get started with our free
plan and upgrade anytime to access our complete add-on ecosystem and premium features.

### 💰 Pricing

Most powerful features are included in the free plan. Upgrade to Pro for the complete
add-on ecosystem and advanced capabilities.
 [View all pricing options](https://mxchat.ai/)

### Use of Third-Party Services

This plugin connects to AI service providers to generate responses:

**Service Providers:**
 – [OpenRouter](https://openrouter.ai/) – [Terms](https://openrouter.ai/terms)
| [Privacy](https://openrouter.ai/privacy) – [OpenAI](https://openai.com/) – [Terms](https://openai.com/policies/terms-of-use/)
| [Privacy](https://openai.com/policies/privacy-policy/) – [Anthropic](https://anthropic.com/)–
[Terms](https://www.anthropic.com/terms) | [Privacy](https://www.anthropic.com/privacy)–
[Google](https://ai.google.dev/) – [Terms](https://ai.google.dev/terms) | [Privacy](https://policies.google.com/privacy)–
[X.AI](https://x.ai/) – [Terms](https://x.ai/terms-of-service) | [Privacy](https://x.ai/privacy-policy)–
[DeepSeek](https://deepseek.com/) – [Terms](https://deepseek.com/terms) | [Privacy](https://deepseek.com/privacy)

Please ensure compliance with applicable terms and data privacy laws.

### Credits

This plugin incorporates the following third-party library:

 * **Smalot PDF Parser**: Used for parsing and extracting text from PDF files. This
   library is developed by Smalot and distributed under the MIT License. For more
   details, visit the [Smalot PDF Parser GitHub repository](https://github.com/smalot/pdfparser).

This plugin was developed by [MxChat](https://mxchat.ai/).

## Screenshots

[⌊Chat Transcripts Insights - Review and analyze conversations insights to see engagement
rate, peak activity, and user distribution.⌉⌊Chat Transcripts Insights - Review 
and analyze conversations insights to see engagement rate, peak activity, and user
distribution.⌉[

**Chat Transcripts Insights** – Review and analyze conversations insights to see
engagement rate, peak activity, and user distribution.

[⌊Chat Transcripts Insights - View 7 day activity trend graph.⌉⌊Chat Transcripts
Insights - View 7 day activity trend graph.⌉[

**Chat Transcripts Insights** – View 7 day activity trend graph.

[⌊Knowledge & Sitemap Submission - Submit custom content to enhance the chatbot's
responses.⌉⌊Knowledge & Sitemap Submission - Submit custom content to enhance the
chatbot's responses.⌉[

**Knowledge & Sitemap Submission** – Submit custom content to enhance the chatbot’s
responses.

[⌊Action Page - Set up Trigger Phrases and AI Tools (function calling) to complete
specific actions.⌉⌊Action Page - Set up Trigger Phrases and AI Tools (function calling)
to complete specific actions.⌉[

**Action Page** – Set up Trigger Phrases and AI Tools (function calling) to complete
specific actions.

[⌊Plugin Settings Page - Configure your API key and other settings.⌉⌊Plugin Settings
Page - Configure your API key and other settings.⌉[

**Plugin Settings Page** – Configure your API key and other settings.

[⌊MxChat Debug Panel - Easily debug and view your content matching scores, citation
URLs, triggered actions and more.⌉⌊MxChat Debug Panel - Easily debug and view your
content matching scores, citation URLs, triggered actions and more.⌉[

**MxChat Debug Panel** – Easily debug and view your content matching scores, citation
URLs, triggered actions and more.

## Installation

 1. Upload the `mxchat-basic` folder to the `/wp-content/plugins/` directory.
 2. Activate the plugin through the ‘Plugins’ menu in WordPress.
 3. Navigate to the ‘MxChat’ settings page to configure your OpenAI API key and other
    settings.

## FAQ

### What AI models does MxChat support?

MxChat supports 100+ AI models including OpenAI GPT-5.5, GPT-5.1 Chat Latest, GPT-
5, Anthropic Claude Opus 4.8, Claude Sonnet 4.6, Claude Haiku 4.5, Google Gemini
3.5 Flash, Gemini 3.1 Pro, xAI Grok 4, Grok 3, DeepSeek V3, and many more. With 
OpenRouter integration, you get access to models from OpenAI, Anthropic, Google,
Meta, Mistral, and other providers with a single API key.

### How do I get API keys for the AI chatbot?

For OpenAI, visit platform.openai.com and create an account. For Anthropic Claude,
visit console.anthropic.com. For Google Gemini, visit ai.google.dev. For xAI Grok,
visit x.ai. For DeepSeek, visit platform.deepseek.com. For OpenRouter (100+ models),
visit openrouter.ai. Each provider offers different pricing tiers and free credits
for new users.

### Can I train the AI chatbot on my website content?

Yes. MxChat supports unlimited knowledge base training using RAG (Retrieval-Augmented
Generation) technology. Import content from WordPress pages, posts, WooCommerce 
products, custom post types, PDFs, Word documents, text files, sitemaps, and manual
Q&A entries. The AI chatbot will use your content to provide accurate, contextually
relevant responses.

### What is RAG technology and how does it work?

RAG (Retrieval-Augmented Generation) is an AI technique that retrieves relevant 
information from your knowledge base before generating responses. When a visitor
asks a question, MxChat searches your trained content using vector embeddings, finds
the most relevant matches, and provides that context to the AI model. This ensures
accurate, factual answers based on your actual website content rather than generic
AI responses.

### Does MxChat work with WooCommerce?

Yes. MxChat includes full WooCommerce integration. The AI chatbot can be trained
on your product catalog including titles, descriptions, pricing, SKUs, categories,
and custom fields. Enable auto-sync to automatically update the knowledge base when
products change. Your chatbot can answer questions about products, pricing, availability,
and help customers find what they need.

### Can I customize the AI chatbot appearance?

Yes. MxChat offers extensive customization options including custom colors, chatbot
icon, AI avatar, chat bubble size, light/dark/system themes, positioning (left/right),
custom CSS, greeting messages, placeholder text, and widget layouts. Use the built-
in AI Theme Generator to describe your ideal design and let AI create custom styling
automatically.

### How do I add the chatbot to my WordPress site?

You can add the chatbot using the shortcode `[mxchat_chatbot floating="yes"]` for
a floating widget or `[mxchat_chatbot floating="no"]` for an embedded chat. Alternatively,
enable “Append to Body” in settings to automatically display the chatbot on all 
pages without shortcodes.

### Does MxChat support streaming responses?

Yes. MxChat supports real-time streaming responses for OpenAI, Anthropic Claude,
xAI Grok, and DeepSeek models. Streaming displays AI responses word-by-word as they’re
generated, providing a faster, more engaging chat experience for your visitors.

### What is the Chat Transcripts feature?

The Chat Transcripts dashboard provides comprehensive conversation management. View
all chat histories, see detailed conversation flows, track which knowledge sources
the AI used for each response, monitor user engagement, and analyze chat analytics
including daily activity, peak hours, and user distribution.

### Can I see which content the AI chatbot used to answer questions?

Yes. MxChat includes full knowledge source transparency. In the Chat Transcripts
and the optional debug panel, you can see exactly which pages, posts, products, 
or Q&A entries the AI retrieved and used to generate each response, along with relevance
scores.

### Is Pinecone vector database required?

No. MxChat includes free, unlimited local vector storage in your WordPress database.
Pinecone integration is optional and recommended only for enterprise-scale knowledge
bases with thousands of entries requiring faster search performance.

### Does MxChat support multiple languages?

Yes. The AI chatbot supports multi-language conversations and automatically responds
in the language your visitors use. MxChat also supports right-to-left (RTL) languages
like Arabic and Hebrew.

### How much do AI API calls cost?

API costs depend on your chosen provider and model. OpenAI, Anthropic, Google, and
others charge based on token usage. DeepSeek and Google Gemini offer generous free
tiers. MxChat includes intelligent token optimization to minimize API costs. You
can also set rate limits for guests and logged-in users to control usage.

### Is MxChat GDPR compliant?

Yes. All conversation data is stored locally on your WordPress site, giving you 
complete control. Configure automatic data retention policies, export chat transcripts,
or delete conversations as needed for compliance.

### Can I restrict chatbot access to certain users?

Yes. MxChat includes role-based access controls. Restrict the chatbot to logged-
in users only, specific user roles, or keep it public. You can also restrict specific
knowledge base content to certain user roles.

### Does MxChat support live chat handoff?

Yes. MxChat integrates with Slack for live agent handoff. When the AI cannot help
or a visitor requests human support, conversations can be seamlessly transferred
to your team via Slack.

### What are Actions and how do they work?

Actions are capabilities your chatbot can perform — lead capture, appointment booking,
support tickets, page redirects, image generation, web search, or custom JavaScript.
MxChat gives you two ways to fire them, and you can use either one or both together:

 * **Trigger Phrases** – the original system. A smart vector embedding match fires
   an action when a visitor’s message matches a phrase you’ve set up. Precise, deterministic
   control over exactly when each action runs.
 * **AI Tools (function calling)** – the chatbot decides on its own when to run 
   an enabled action, straight from natural language, with no phrases to configure.
   The easiest way to get started; it needs a tool-capable AI model.

Manage both from the Actions area in your MxChat settings, which holds Trigger Phrases
and AI Tools side by side.

### Can visitors upload documents to chat?

Yes. Enable document uploads to let visitors chat with PDFs and Word documents. 
The AI extracts and processes document content in real-time, allowing contextual
Q&A about uploaded files.

### Does MxChat support image generation?

Yes. With OpenAI GPT Image and Google Imagen integration, the AI chatbot can generate
images based on user descriptions directly within the chat conversation.

### How does the knowledge base auto-sync work?

Enable auto-sync for posts, pages, WooCommerce products, or custom post types. When
you publish or update content, MxChat automatically updates the knowledge base with
the new information. No manual re-importing required.

### Can I use Advanced Custom Fields (ACF) with MxChat?

Yes. MxChat fully supports Advanced Custom Fields. ACF field data is automatically
included when importing content. Use the ACF Field Settings to control which custom
fields are included or excluded from the knowledge base—perfect for hiding private
notes or internal data from the chatbot.

### What embedding models does MxChat support?

Built in: OpenAI (text-embedding-ada-002, text-embedding-3-small, text-embedding-
3-large), Google Gemini embedding, and Voyage AI. You can also use any OpenAI-compatible
embeddings endpoint — Ollama, LM Studio, vLLM, LocalAI, or Azure OpenAI — by configuring
the Custom Provider under Settings, then enabling “Use custom provider for embeddings”
and naming your embedding model (for example nomic-embed-text) in the Custom Embedding
Model field. Both knowledge base indexing and live queries then use that endpoint.
Re-index your knowledge base after changing embedding models so stored vectors match
query vectors.

### Can I use a local model such as Ollama or LM Studio?

Yes. MxChat’s Custom Provider setting accepts any OpenAI-compatible API endpoint,
including locally hosted ones like Ollama, LM Studio, vLLM, and LocalAI. Point the
Custom Provider base URL at your server, choose your chat model, and optionally 
enable “Use custom provider for embeddings” with a local embedding model such as
nomic-embed-text or mxbai-embed-large to keep the entire pipeline — chat and vector
search — on your own hardware with no per-token costs.

### Is there a free version of MxChat?

Yes. MxChat is available for free on the WordPress plugin repository with full AI
chatbot functionality. Premium add-ons are available for advanced features like 
the AI Theme Generator and priority support.

## Reviews

![](https://secure.gravatar.com/avatar/7466ce7067f1c6af8849fcb77f6c6c7d7c149452fe80acc399c547f489fddb7c?
s=60&d=retro&r=g)

### 󠀁[Blown Away Is a Cliche But I Was!](https://wordpress.org/support/topic/blown-away-is-a-cliche-but-i-was/)󠁿

 [](https://profiles.wordpress.org/2packrats2/) 23 กรกฎาคม 2026

After using the free version for just a few minutes, I immediately bought the paid
version. The price is surprisingly low for how powerful the software is. There are
no annual fees at this time so it might be smart to get it now.

![](https://secure.gravatar.com/avatar/97b76b4ce9503dd27c71ac5e0c5854254bbe4d380173fbe4a0a5273837b09047?
s=60&d=retro&r=g)

### 󠀁[👍](https://wordpress.org/support/topic/%f0%9f%91%8d-53/)󠁿

 [priciia](https://profiles.wordpress.org/priciia/) 4 มิถุนายน 2026

I recommend this plugin, it works like a charm

![](https://secure.gravatar.com/avatar/76347566b493666f6c96dae324c7d6f16e9954b9014f2c11bb0fa9880e0d0acc?
s=60&d=retro&r=g)

### 󠀁[Excellent Plugin from an Even Better Developer](https://wordpress.org/support/topic/excellent-plugin-from-an-even-better-developer/)󠁿

 [landomaaat94](https://profiles.wordpress.org/landomaaat94/) 26 กุมภาพันธ์ 2026

Integrating the tool is really very easy, and based on my testing so far, I haven’t
encountered any negative aspects. @ Maxwell, I visited your website to learn more
about your plugin and came across your “About Me” page. Your line, “If I’m not building
for users, then who am I building for?”, really impressed me. Once I’ve finished
my learning and testing, I’ll definitely get your Pro version. Developers like you
should be supported and encouraged without hesitation.

![](https://secure.gravatar.com/avatar/06be83b5a0ff9014470771b81c863583f3453e1ec456e9780d2e294589dc9368?
s=60&d=retro&r=g)

### 󠀁[Excellent plugin, exceptional customer support](https://wordpress.org/support/topic/excellent-plugin-exceptional-customer-support/)󠁿

 [elementy](https://profiles.wordpress.org/elementy/) 21 มกราคม 2026

Awesome software and truly top-notch customer support! Maxwell is incredibly helpful,
and the plugin works beautifully. I’d recommend this to anyone looking to integrate
an AI chatbot into their WordPress site.

![](https://secure.gravatar.com/avatar/7307e92d7fe8ff85c46eaa448aac46e38ff6366a169427b0319dd74be4fbdfc1?
s=60&d=retro&r=g)

### 󠀁[Best chatbot](https://wordpress.org/support/topic/best-chatbot-4/)󠁿

 [raylocke](https://profiles.wordpress.org/raylocke/) 7 มกราคม 2026 1 reply

the author is professional and helpful and the plugin is working very well

![](https://secure.gravatar.com/avatar/897e2f5bb14978d22b6466b25e7b4140c412f4ef7c5caadf336d23f68572e653?
s=60&d=retro&r=g)

### 󠀁[Awesome plugin!](https://wordpress.org/support/topic/awesome-plugin-7442/)󠁿

 [audileo](https://profiles.wordpress.org/audileo/) 23 ตุลาคม 2025

Easy and fast to set up with excellent support. Any issues are resolved quickly,
often within days, with updates seamlessly delivered to WordPress. Continuously 
improving!

 [ Read all 29 reviews ](https://wordpress.org/support/plugin/mxchat-basic/reviews/)

## Contributors & Developers

“MxChat – AI Chatbot & Content Generation for WordPress” is open source software.
The following people have contributed to this plugin.

Contributors

 *   [ MxChat ](https://profiles.wordpress.org/mxchat/)

[Translate “MxChat – AI Chatbot & Content Generation for WordPress” into your language.](https://translate.wordpress.org/projects/wp-plugins/mxchat-basic)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/mxchat-basic/), check
out the [SVN repository](https://plugins.svn.wordpress.org/mxchat-basic/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/mxchat-basic/) by
[RSS](https://plugins.trac.wordpress.org/log/mxchat-basic/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 3.2.18 – August 8, 2026

 * Fixed: OpenAI Vector Store knowledge base search works again — an outdated request
   parameter caused every search to fail silently, so the chatbot answered without
   your knowledge base content.
 * Fixed: The knowledge base status readout now correctly shows how many vector 
   stores are configured instead of always reporting none.
 * Fixed: Content updates made outside the editor are no longer skipped. When a 
   post was published by an import tool, a scheduled post going live, or a script,
   the first edit after it was silently left out of the knowledge base, so the chatbot
   kept answering from the original version.
 * Fixed: PDFs shared in chat no longer store unreadable pages when an embedding
   request fails part-way through. Failed pages are skipped and recorded in the 
   Debug Mode log, and if no page can be read the chatbot now gives the real reason
   instead of calling the file empty or unsupported.
 * Fixed: Clearing a conversation, deleting a transcript, or erasing a visitor’s
   data through WordPress’s privacy tools now removes every trace of that session’s
   stored state. Some of it was previously left behind forever.
 * Fixed: Job listings imported from the content selector now include their location,
   job type and company name, matching listings saved in the editor. Listings imported
   earlier keep their old text until you import them again.
 * Fixed: Post titles are now added to the knowledge base exactly as written. Curly
   quotes, apostrophes and long dashes were stored as raw character codes, and protected
   or private posts gained a Protected prefix — all of which could surface in answers.
   Entries indexed earlier keep their old titles until you import them again.
 * Fixed: A short description made up only of page-builder shortcodes or spaces 
   no longer adds an empty Short Description heading to the indexed text.
 * Improved: Custom field names containing hyphens now read as words in the indexed
   text on both import routes, instead of only one of them.
 * Improved: Chat sessions no longer bloat your site’s options table. Per-session
   details were saved as settings rows that were never cleaned up, so busy sites
   accumulated thousands, some loading on every page view. Sessions now live in 
   their own table, and existing rows are moved across automatically in the background
   after you update.
 * New: Old chat sessions are tidied up on their own. Sessions untouched for 30 
   days are removed automatically — the window is adjustable with a developer filter—
   and the cleanup runs even on sites with WordPress scheduled tasks disabled.
 * Fixed: Sitemap imports now tell you why they failed instead of pointing at an
   empty status area — for example, an API key missing the required permission is
   now named as the reason.
 * Improved: Knowledge base import errors from OpenAI, Gemini and Voyage now pass
   along the provider’s own explanation instead of a generic invalid key message.
 * Improved: Chat-side embedding failures are now recorded in the Debug Mode log
   with the provider’s real reason, matching knowledge base imports.
 * Fixed: In the content selector, a selected item’s tick mark was white on a white
   box and effectively invisible. Selected items now show a clearly filled checkbox.

#### 3.2.17 – August 5, 2026

 * Fixed: Japanese, Chinese and Thai content is no longer erased, split into oversized
   chunks, or stripped of rare characters during knowledge base imports.
 * Fixed: Custom embedding providers such as Ollama, LM Studio and Azure now work
   end to end — the permanent mismatch banner is gone, and no cloud API key is needed
   for imports or automatic post syncing.
 * Fixed: Scheduled posts now enter the knowledge base the moment they go live, 
   and the developer hook for customizing indexed content also runs during automatic
   post syncing.
 * Fixed: The WordPress content import window now fits phone screens, so its buttons
   are always reachable.
 * Fixed: The hybrid keyword boost and smart asset loading toggles now show the 
   saved confirmation like every other setting.
 * New: Every settings tab has its own shareable link that opens directly on that
   tab, including nested and add-on tabs.
 * Improved: Knowledge settings are centralized under Knowledge — ACF PDF extraction
   is now a persistent setting on the ACF Fields tab, and the hybrid keyword boost
   lives on the new Chunking and Retrieval tab. Saved choices carry over.
 * Improved: The Editor Assistant toggle moved to the Content page’s Settings tab,
   next to the other content tools.
 * Improved: The FAQ now documents custom and local embedding providers such as 
   Ollama and LM Studio.
 * Improved: Settings holding a Pinecone API key are no longer loaded into memory
   on every page view.

#### 3.2.16 – August 2, 2026

 * New: Chat conversations are now covered by WordPress’s built-in privacy tools—
   export requests return readable transcripts, and erasure requests delete conversations,
   captured emails, saved history and document traces, for both logged-in and anonymous
   visitors.
 * New: Optional hybrid keyword boost for the WordPress-database knowledge base,
   off by default. It combines keyword matching with the existing similarity search
   so exact tokens such as product codes, SKUs and error codes find the right document,
   and Transcripts labels each match Vector, Keyword or Both.
 * New: If your AI provider starts rejecting the configured model, MxChat now shows
   a persistent admin notice naming the model and linking to Settings. Previously
   only visitors saw the error.
 * Fixed: Security — hardened validation of chat session identifiers throughout 
   the plugin. Sites using automatic transcript emails should update.
 * Fixed: Security — tightened the permission checks around MxChat’s admin scripts
   and admin-only actions, so they load and run only for users who can manage plugin
   options.
 * Fixed: Security — removed an unused block of stored settings data that was no
   longer needed.
 * Fixed: OpenAI retires the GPT-5.1 Chat Latest and GPT-5.3 Chat models on August
   10, 2026. Both are removed from the picker and affected sites switch to GPT-5.6
   Sol automatically, with an admin notice explaining the change.
 * Fixed: Unpublishing, trashing or making a post private now always removes it 
   from the knowledge base, including status changes made by scheduled-expiry plugins
   that bypass the save screen. A new command, wp mxchat prune-unpublished, clears
   entries left by earlier unpublishes.
 * Fixed: Streaming replies arrive word by word again on hosts behind a proxy such
   as nginx, instead of all at once after a pause. Four PHP warnings per affected
   chat are gone with it.
 * Fixed: Quick Question buttons render at their normal size again. In 3.2.15 the
   new theme-protection styles let the list compress its buttons to fit the box,
   so the scrollbar never appeared.
 * Fixed: The Loops email-capture messages no longer send you looking for a field
   that is not on that screen. Both now name the API Keys tab and link straight 
   to it.
 * Fixed: Removed a duplicate save-action registration on the knowledge-bot selector
   that pointed at code which does not exist. It would have crashed the admin screen
   if load ordering ever changed.
 * Improved: Knowledge base import errors now carry the embedding provider’s real
   reason, such as an invalid API key or exhausted credit, name the model, and say
   whether embedding or storage failed.
 * Improved: Models with an announced retirement date now show that date in the 
   picker and disappear once it passes. A model you already have selected stays 
   visible in Settings.
 * Improved: When the knowledge base has nothing relevant, the chatbot is now told
   so directly instead of receiving a no-information note dressed up as knowledge
   base content, so it simply says it does not know.

#### 3.2.15 – July 28, 2026

 * Fixed: DeepSeek chat works again. DeepSeek retired its older API model names 
   on July 24, 2026, which broke every DeepSeek-powered chat; the model picker now
   offers DeepSeek V4 Flash and V4 Pro, and sites still set to an older DeepSeek
   model switch to V4 Flash automatically on update.
 * New: Claude Opus 5 is available in the model picker — Anthropic’s newest Opus
   model, the same price as Claude Opus 4.8, working across chat, streaming and 
   the AI content tools.
 * New: Optional performance setting to load chatbot files only on pages where the
   chatbot actually appears. Off by default, and helpful for reduce-unused-CSS-and-
   JS findings in performance audits.
 * New: Slack live agent handoff can route every conversation into one shared channel
   your team already monitors, one thread per visitor, instead of creating a channel
   per visitor. Leave the new field blank and nothing changes.
 * New: Optional setting to archive a conversation’s Slack channel when an agent
   ends the chat, so channels stop piling up. Off by default.
 * New: Place your knowledge base content anywhere in your AI instructions using
   the context placeholder. Leave it out and MxChat works exactly as before.
 * New: The SEO content table now shows an average search position column from the
   last 28 days, available with the Advanced Content add-on connected to Search 
   Console.
 * Improved: When Search Console is not connected yet, the SEO content table now
   explains that connecting it fills the clicks, impressions and position columns,
   with a link to the Settings tab, instead of showing unexplained dashes.
 * Improved: SEO content table sorting now keeps every post in the list on every
   filter, with posts that have no data grouped at the end.
 * Improved: X.AI errors now include the provider’s specific reason, such as the
   exact model name it could not find, alongside the general explanation.
 * Improved: Sites using a delayed or on-interaction script loading strategy no 
   longer perform an unnecessary database write on every page view.
 * Fixed: The chat widget now defends itself against website themes whose styles
   bleed into it, including the header menu. Your own custom widget CSS keeps working
   unchanged.
 * Fixed: When an AI provider returns a successful but empty reply, the chatbot 
   now shows a clear message asking the visitor to try again instead of an empty
   chat bubble. Streaming chats close out the same way.
 * Fixed: Provider errors now pass along the provider’s actual explanation instead
   of a generic Unknown error, across image providers, embeddings, knowledge base
   search, web search, streamed replies and OpenRouter.
 * Fixed: Conversations handled by a human now show as Live Agent in the Transcripts
   viewer and in emailed transcripts, instead of everything being labeled AI Assistant.
 * Fixed: The streaming test button on the settings page now works with the newest
   Claude models, which previously returned an error even though chat itself worked.
 * Fixed: Turning on developer mode no longer re-runs the plugin’s activation and
   database migration routine on every page load.
 * Fixed: The hourly rate-limit reset now re-creates itself if the scheduled task
   ever goes missing, so visitors are never left rate-limited longer than intended.
 * Fixed: On sites where WordPress scheduled tasks are disabled, the hourly fallback
   check no longer loads a duplicate copy of the plugin’s internals mid-request.

#### 3.2.14 – July 18, 2026

 * New: Editor Assistant — optional AI writing actions right inside the WordPress
   block editor. Select a paragraph, heading, list, or quote block and rewrite it(
   concise, expanded, formal, or casual), summarize it, translate it to another 
   language, continue writing, or fix grammar and spelling, then Accept or Discard.
   It is off by default and uses the AI model you already configured.
 * New: You can now add YouTube videos to your knowledge base. A new YouTube option
   on the Import screen takes a video link and, per video, either auto-fetches its
   title, channel, and captions or lets you write your own description. When a visitor’s
   question matches a video, the answer includes it as a playable embed right inside
   the chat that loads no YouTube player or Google cookies until the visitor taps
   play.
 * New: Live agent handoff can now follow an availability schedule, so visitors 
   are only offered a human during the days and hours your team is actually reachable,
   and the chatbot simply keeps answering outside them. Slack and Telegram each 
   get their own independent schedule on their own settings tab, so a channel staffed
   at different hours keeps its own calendar. It is off by default and uses your
   site timezone.
 * New: Added the latest OpenAI GPT-5.6 models — Sol, Terra, and Luna — for both
   your chatbot and content generation.
 * New: MxChat AI Search now appears on the Pro and Extensions page alongside the
   other add-ons, so you can discover it from inside your dashboard.
 * New: Developers can now add their own trusted links to the chatbot’s allowed-
   links list with the new mxchat_valid_urls filter, so links returned by custom
   function-calling tools stay clickable in replies.
 * Fixed: Editing a Knowledge Base entry no longer throws away your work. Clicking
   outside the edit box, or selecting text and releasing the mouse just past its
   edge, used to close it and discard everything you had typed. The box now closes
   only when you ask it to — the close or cancel button, the Escape key, or a successful
   save — and confirms first if you have unsaved changes. The same fix applies to
   the Add Tool and Edit Tool dialog on the Actions screen.
 * Fixed: Product and image search now correctly refine your search terms when a
   GPT-5 model is selected. Previously the refinement step silently stopped working
   and fell back to the raw text, weakening results.
 * Fixed: The Telegram live-agent webhook is no longer accepted without verification
   when a secret token has not been set; requests are now validated by origin and
   a reminder is shown to configure a secret.
 * Fixed: The Testing page’s chatbot replica now uses the exact same knowledge base
   as your live chatbot. On sites running Pinecone with the Multi-Bot add-on active,
   the testing chat was quietly searching the WordPress database instead.
 * Fixed: Automatic transcript deletion now repairs its own schedule if the scheduled
   cleanup task is ever lost, so old transcripts no longer stop being deleted while
   your settings still say retention is on. The Transcripts settings also now show
   when the next cleanup will run.

#### 3.2.13 – July 10, 2026

 * New: Claude Sonnet 5 is now selectable as both a chat model and a content generation
   model.
 * New: The Knowledge Base Custom Post Meta section can scan your content and suggest
   custom meta keys as clickable options, so you can add non-ACF meta to the embedding
   whitelist without knowing the exact key names.
 * Fixed: Knowledge Base imports of PDFs and web pages no longer fail with a 403
   error on firewall-protected hosts (SiteGround, Wordfence, Cloudflare) — MXChat
   now identifies itself with an honest, versioned MXChatBot user agent you can 
   allowlist if needed.
 * Fixed: PDFs a visitor links in a live chat now use the same MXChatBot identity,
   so a firewall that allowlists MXChatBot lets them through too.
 * Fixed: The close button on the pre-chat greeting bubble now works on chatbots
   with a custom bot ID, including Multi-Bot setups, not just the default chatbot.
 * Improved: The Custom Post Meta help text now points to the built-in key scanner
   and notes that array and repeater values are flattened during embedding.

#### 3.2.12 – June 30, 2026

 * Fixed: Resolved a WordPress.org packaging issue from the previous release that
   could cause the update to fail to download or appear to hang in the WordPress
   dashboard on some sites. This maintenance release republishes the plugin so every
   site can update normally and receive the recent improvements from 3.2.11 — including
   the per-provider Test API key buttons, built-in WPML and Polylang translation
   for the chat widget, Google Gemini web search, the optional Max Input Length 
   character counter, cleaner Slack live-agent links, the Knowledge View indexed
   content panel, and the security and Pinecone matching fixes. No functional changes
   from 3.2.11; no settings or data are affected.

#### 3.2.11 – June 29, 2026

 * New: Each AI provider API key field (OpenAI, X.AI, Claude, DeepSeek, Google Gemini,
   OpenRouter) now has a Test key button that checks whether the key actually works
   in one click, so you can confirm a key is valid right after pasting it instead
   of finding out only when a chat fails. It runs a quick, free validation check
   and never spends credits.
 * Fixed: When restricting knowledge by tag under Knowledge then Role Restrictions,
   you can now enter a tag by its display name or its slug. Previously only the 
   exact slug worked, so typing a real tag’s name returned a confusing error; the
   field is now labeled Tag (name or slug) and gives an actionable message when 
   no matching tag exists.
 * Fixed: On sites using Pinecone for knowledge, answers added directly through 
   Knowledge then Import Options then Direct Content (manual entries with no source
   link) are now used by the chatbot when they are the best match. Previously the
   bot could reply that it did not have the information even though the manual entry
   clearly matched, and the testing panel showed zero sources used; both are now
   correct.
 * New: Built-in WPML and Polylang compatibility for the chat widget text. The widget’s
   visible strings (top bar title, greeting, AI agent label, input placeholder, 
   the email and name capture form copy, and the satisfaction prompts) now show 
   up automatically in WPML String Translation, so you can translate the widget 
   into each language without registering every field by hand.
 * New: Optional Max Input Length setting caps how many characters a visitor can
   type or paste into a single message, so you can stop overly long pastes from 
   being sent to the AI. It sits just below the Input Placeholder option in the 
   chatbot settings. Leave it at 0 for unlimited, which is the default and keeps
   existing behavior unchanged.
 * Fixed: Security hardening for the chat intro message setting, following a Wordfence
   advisory. The intro message is now escaped when shown on the settings page and
   sanitized when saved, so a crafted value can no longer run script in the admin
   area on multisite sites or sites where unfiltered HTML is disabled.
 * Fixed: When a live agent replies from Slack with a link, the website visitor 
   now sees a clean, clickable link instead of Slack’s raw formatting with a stray
   closing bracket. Slack user and channel mentions and escaped characters are also
   tidied up before the message reaches the visitor.
 * New: The Slack live-agent channel now shows the visitor’s name and email at the
   top of the conversation when they were captured at the start of the chat, so 
   your agent can see who they are talking to instead of just a session ID and a
   user ID of zero for guests.
 * Improved: When a maximum message length is set, the chat box now shows a small
   live character counter as the visitor nears the limit, ramping from a neutral
   color to amber to red, with a gentle nudge if they reach the cap. This replaces
   the old behavior where typing past the limit silently did nothing and looked 
   broken. The counter uses only numbers, so it reads correctly on sites in any 
   language.
 * New: When the built-in Web Search option is on, chatbots using a Google Gemini
   model now answer using live Google Search results, just like OpenAI models already
   do. Previously the Web Search setting only affected OpenAI models and silently
   did nothing for Gemini, so Gemini users had to add the separate Perplexity add-
   on to get web-grounded answers. Gemini’s built-in search uses the Google API 
   key you already configured, at no extra cost.
 * New: Each Knowledge entry now has a View indexed content button that opens a 
   read-only panel showing exactly what the chatbot indexed for it: the stored text
   broken into the same chunks the search uses, each chunk’s length, and for Pinecone
   the stored metadata fields. This makes it easy to confirm what was actually saved
   and searched for a page or a manual entry, so you can tell at a glance why a 
   piece of content is or is not being matched, without changing anything.

#### 3.2.10 – June 19, 2026

 * New: AI Tools (function calling) — the chatbot can now decide on its own when
   to use your enabled tools, such as web search, image generation, answering from
   an uploaded PDF, and active add-on actions like WooCommerce, straight from natural
   language with no trigger phrases to set up. Turn it on under Actions then AI 
   Tools (off by default; needs a tool-capable AI model), add the tools you want
   with a guided picker, and optionally tell the assistant in plain language when
   to use each one. Tools that spend money, expose customer data, or hand off to
   a human stay off until you enable them deliberately
 * New: Optional “Start new chat” button in the chat window menu — lets visitors
   clear the current conversation and start fresh in one click, without turning 
   off chat persistence (off by default; enable it under Chatbot then Display, with
   a customizable label)
 * Improved: The Actions area is clearer — the original phrase-matching system is
   now called Trigger Phrases and sits alongside AI Tools under one Actions menu,
   with AI Tools listed first as the recommended path and a plain-language explainer
   of when to use each
 * Improved: Readable, leak-safe AI error messages now cover every provider (Claude,
   OpenAI, xAI, Google Gemini, DeepSeek and OpenRouter) for both API errors and 
   connection or timeout failures — site admins get an actionable hint such as choosing
   another model in Settings, while visitors only ever see a friendly fallback and
   never raw API or network details
 * Improved: Applying or changing an AI theme, and toggling Pinecone, now auto-clears
   supported page caches the same way other settings changes do — no more stale 
   widget appearance after a theme change
 * Fixed: On multi-bot sites, non-streaming replies now correctly use the bot assigned
   to the visitor’s session instead of falling back to the default bot’s prompt 
   and knowledge, and a repeated PHP notice in the debug log is gone
 * Fixed: Images created with the Gemini image generator now display correctly in
   the chat window — previously the bot reported it had made an image but nothing
   appeared, because the file was saved with the wrong file type
 * Fixed: The Slack live-agent setup notice in Settings now links to the current
   setup guide on the MxChat Core documentation page
 * Fixed: Two older Claude models that Anthropic has now retired (Claude 4 Opus 
   and Claude 4 Sonnet, the May 2025 versions) have been removed from the model 
   pickers; if your site had either one selected, it is automatically switched to
   the current equivalent (Claude Opus 4.8 or Claude Sonnet 4.6) so chat keeps working
   without any action from you

#### 3.2.9 – June 11, 2026

 * New: Claude Fable 5 — Anthropic’s newest flagship model — available in the Select
   AI Model picker and the Content Generator
 * Fixed: Claude Opus 4.7 and 4.8 now work as the Content Generator model (these
   models reject the temperature setting; it is no longer sent)
 * New: Stop button — visitors can halt a streaming response mid-answer; the text
   already written is kept
 * New: “Show Download Transcript Button” toggle to hide the chat menu’s Download
   Transcript item (on by default)
 * Improved: Settings changes now apply immediately on cached sites — MxChat purges
   supported page caches on save, and the chat widget fetches fresh settings when
   opened, so toggles no longer require clearing caches
 * New: “Images per Article” slider (1–5, default 3) in the Content Generator’s 
   image settings
 * Fixed: Chat widget interface text no longer appears in your pages’ Google search-
   result snippets
 * Fixed: Admin navigation now displays correctly on right-to-left language sites(
   Arabic, Hebrew, Persian, and others)
 * Fixed: In-chat PDF and Word document upload works again, including for signed-
   in administrators
 * Fixed: Messages sent right after a bot reply no longer vanish on sites running
   the Image Analysis add-on
 * Fixed: The “Was this helpful?” rating prompt only appears when its setting is
   turned on
 * Fixed: Rebuilt translation template (mxchat.pot) — syncing a translation no longer
   discards existing translations
 * Fixed: PHP 8.2 deprecation notices no longer logged during chat requests

#### 3.2.8 – June 4, 2026

 * New: Total chatbot message limit — one cap across all users and roles per timeframe,
   with a live usage readout and one-click reset
 * New: Global and per-role rate limits accept custom values beyond the presets
 * Improved: Custom Provider and Azure OpenAI embeddings work end-to-end for indexing
   and live queries (re-index if you had this enabled)
 * Fixed: Feedback “Send” button no longer renders as an invisible white-on-white
   block

#### 3.2.7 – May 29, 2026

 * New: Guided onboarding wizard for first-time setup — reopen any time from Settings
   Tutorials
 * New: Claude Opus 4.8 and the Google Gemini 3.x lineup; sites on retired models
   are migrated automatically
 * Improved: First message is reliable behind full-page caches (WP Rocket, LiteSpeed,
   FlyingPress, W3 Total Cache, Cloudflare APO)
 * Improved: Streaming and standard chat retry transient provider errors before 
   showing a failure
 * Improved: Floating chat button is fully keyboard-operable (WCAG 2.1 Level A)

#### 3.2.6 – May 21, 2026

 * New: Custom Provider (OpenAI-compatible) — point MxChat at Ollama, LM Studio,
   vLLM, llama.cpp, or Azure OpenAI, with a Test Connection button
 * New: End-of-session “Was this helpful?” satisfaction rating with admin reporting
   and a dashboard card
 * New: ACF PDF auto-indexing — PDF text from ACF file fields is extracted into 
   the knowledge base (opt-in)
 * New: Image Quality control for OpenAI GPT Image in the Content Generator
 * New: Claude Opus 4.7, GPT-5.5, and GPT Image 2 in the model picker
 * New: REST bulk-delete endpoint for chat sessions and an embedding chunk-metadata
   filter for developers
 * Improved: Page-cache plugins are automatically told not to cache the chat endpoint,
   with a per-plugin status card
 * Fixed: Intermittent “Access denied” on the first chat message under full-page
   caching
 * Fixed: Print preview was blank on pages with MxChat installed

#### 3.2.5 – May 12, 2026

 * New: REST API with bearer-token auth — read transcripts, push knowledge, bulk-
   delete sessions (disabled by default)
 * New: Download Transcript menu item — saves the conversation as a Markdown file(
   replaces Print Conversation)
 * New: Redesigned chat-widget header with X-close icon and keyboard-accessible 
   3-dot menu
 * New: Content Generator writes SEO-title meta for Rank Math/Yoast/AIOSEO and syncs
   image alt text to the media library
 * New: Transcript retention setting (1–3650 days) with automatic daily cleanup
 * Fixed: Header dropdown menu inherits the bubble theme colors instead of hardcoded
   white

#### 3.2.4 – May 3, 2026

 * Fixed: WooCommerce product Short Description Visual tab broken by a script 404
 * Fixed: User’s last message scrolls to the top after streaming replies

#### 3.2.3 – April 29, 2026

 * New: Embedding model switch protection — warning dialog and admin notice when
   stored embeddings don’t match the selected model
 * Improved: Landing Page Generator plans more sections and writes fuller copy
 * Fixed: Landing Page “Full Width” option honored on WordPress block themes
 * Fixed: Manual knowledge entries no longer cited with internal placeholder URLs

#### 3.2.2 – April 21, 2026

 * New: Lead Management Dashboard — deduplicated lead list with filters, top-pages
   analytics, CSV export, and one-click jump to conversations
 * Fixed: Orphaned Pinecone vectors removed when posts or products are unpublished,
   deleted, or renamed
 * Fixed: Source and chunk count settings now apply on all retrieval paths

#### 3.2.1 – April 17, 2026

 * Fixed: Admin Testing Tab debug panel missing similarity scores and sources when
   web search and streaming were both enabled
 * Fixed: Web search responses now save their sources to chat transcripts

#### 3.2.0 – April 15, 2026

 * New: mxchat_similarity_results filter hook for add-ons
 * Fixed: Removed attribute injection that conflicted with cache and optimization
   plugins

#### 3.1.9 – April 7, 2026

 * Fixed: “Session expired” errors caused by session-ownership issues

#### 3.1.8 – April 6, 2026

 * New: Admin Testing Tab — embedded chatbot replica with a real-time debug panel
 * New: Individual trigger-phrase embeddings for more accurate action matching
 * New: Loading indicator while chat initializes
 * Improved: “Delete All” in the Knowledge Base respects the active content-type
   filter

#### 3.1.7 – April 1, 2026

 * New: Google Drive PDF links auto-convert to direct downloads for knowledge import
 * Fixed: Chat history not appearing for returning visitors with persistence on 
   and email collection off
 * Fixed: Lead capture form not displaying for new visitors when email collection
   is enabled
 * Fixed: Editing a legacy manual knowledge entry no longer deletes others sharing
   the same source URL

#### 3.1.6 – March 30, 2026

 * Fixed: Pre-chat popup stays dismissed for 24 hours instead of reappearing on 
   every refresh
 * Fixed: Chat history not loading for returning visitors
 * Fixed: Links with special characters being cut off or rendered as plain text

#### 3.1.5 – March 25, 2026

 * New: RAG Chunks Limit setting and tuned source defaults to balance answer quality
   and token cost
 * New: Per-page chatbot visibility control from the page editor meta box
 * Improved: Debugger and transcripts show the actual sources and chunks used

#### 3.1.4 – March 22, 2026

 * New: OpenAI GPT-5.4 family and GPT-5.3 Chat models
 * New: Editable default prompts for blog posts and landing pages in the Content
   Generator
 * New: Inline knowledge-entry editing with automatic re-chunking and re-embedding
 * New: Sitemap import supports PDF URLs

#### 3.1.3 – March 16, 2026

 * New: Content Calendar tab on the Content page
 * New: Multi-line chat teaser pop-up messages
 * Improved: Session cookies deferred until first interaction — passive visitors
   no longer create sessions
 * …

## Meta

 *  Version **3.2.18**
 *  Last updated **2 วัน ago**
 *  Active installations **2,000+**
 *  WordPress version ** 5.0 or higher **
 *  Tested up to **7.0.3**
 *  PHP version ** 7.2 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/mxchat-basic/)
 * Tags
 * [AI Chatbot](https://th.wordpress.org/plugins/tags/ai-chatbot/)[ChatGPT](https://th.wordpress.org/plugins/tags/chatgpt/)
   [content generation](https://th.wordpress.org/plugins/tags/content-generation/)
   [customer support](https://th.wordpress.org/plugins/tags/customer-support/)[woocommerce](https://th.wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://th.wordpress.org/plugins/mxchat-basic/advanced/)

## Ratings

 5 out of 5 stars.

 *  [  29 5-star reviews     ](https://wordpress.org/support/plugin/mxchat-basic/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/mxchat-basic/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/mxchat-basic/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/mxchat-basic/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/mxchat-basic/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/mxchat-basic/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/mxchat-basic/reviews/)

## Contributors

 *   [ MxChat ](https://profiles.wordpress.org/mxchat/)

## Support

Issues resolved in last two months:

     11 out of 17

 [View support forum](https://wordpress.org/support/plugin/mxchat-basic/)